In preparation for a revival of the Redi Forum (Redi3?) I have distilled some of the accumulated knowledge from the internet, and added some of my own
A good forum moderator needs to be calm and needs to be able to stand an arguement without becoming heated.
They need to have a good amount of common sense and they need to be able to handle having harsh words tossed at them.
They cannot go easy on any one member and they must treat all members fairly.
They need to understand their position and not take advantage of it or abuse their powers.
Im my opinion a good mod is like a good umpire.Never leave the game having the players and fans talking more about the umpire than the game
.and if I ever have to delete or censor a post, I always state why so the poster in question knows exactly what the infraction is so that if the poster in question cares to know, and is the sort of poster that made an honest mistake, he or she knows what behavior not to repeat
Someone that doesn't abuse the power that they have.
a good mod is usually factually correct, but a GREAT mod has the humility to admit when he's not
If someone violates your rules or guidelines, there are several options at your disposal. It's important to give a sense of due process by starting with the lightest sanction you feel comfortable with, and if necessary, to escalate methodically. Here are some approaches, as used on The WELL in our software environment, in increasing order of severity. Note that this process is not required in a "moderated" environment where hosts must affirmatively approve all material before it is posted.
And also constantly upgrading your forum and adding new stuff to make your forum more interesting.
Be consistent in how you enforce the rules.
Hopefully this time all the power will NOT be in the hands of Officers, but they will have a Councillor-Moderator as a" judge of last resort"
What about the very early idea of "Community" Moderators- i.e some of the posters to do
service as Moderators, which may open our eyes as to the difficulty of the job (or ease)