Saturday, 5 December 2009
Redbridge-i Forum Topic Moderation
Whilst I agree in principle to "moderated" forums, I would like to express my opinion that forum content moderation times should not be restricted to weekday hours of 8am til 6pm. My reasoning behind this view is that evening and weekend time is when many forum and internet users are likely to be on line and want to express views. By restricting the times to office hours only the act of "community engagement" is stifled during these times. In my opinion during the stifled hours there could be many citizens replying, commenting and even expressing opinions, but who are totally oblivious of what others are saying because their comments have to be approved. In effect the expressed views and comments of the citizens of Redbridge cannot be shared between the hours of 6 pm Friday until they come home from work on Monday evening! Surely this is not in the spirit of "community engagement" in this age of the internet is it?
Take for example the recet NHS North East London Health proposals and consultation. OK we have a number of weeks, but the debate is not really open at weekends or evenings is it? To put up a forum topic on a friday at 1.30 pm or there abouts, and then close comments until Monday morning is proposterous in my opinion! The moderation policiy needs to be reviewed in my opinion, and I cite the NHS forum topic as a reason to do so.
I propose, instead, a self-moderation culture, where citizens can report comments as offensive by clicking a button. Then the moderation team can look at it and make a decision.
Posted by Unknown at 13:29